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FAQ

FAQ
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  • Q: Do you have your own factory?

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    A: Yes, we have. Welcome to visit our factory.
  • Q: What is the delivery time and do you have product in stock?

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    A: Delivery time depends on order quantity. Generally, within 10 days for open genset, 20 days for silent genset. if need details, please contact us.
  • Q: What is your warranty period?

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    A: Our warranty is 1 year or 1000running hours whichever comes first. But based on some special project, we can extended our warranty period.
  • Q: Does your generator have global warranty?

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    A: Yes, We supply the warranty. Also most of our products like Cummins, Volvo, Perkins, Deutz, Doosan, Yuchai, Weichai etc. power generator enjoy the global warranty service. And the alternator we use like Stamford and Leroy Somer also enjoy the global warranty service, so you do not need to worry about the after-sales service.
  • Q: What is your payment terms?

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    A: We can accept T/T 30% in advance, and the balance 70% shall be paid before shipment or L/C at sight. But based on some special project and special order, we can do something on payment item.